Privacy Policy

Privacy Policy

Effective Date: 27/02/2025

EcoGround™ is operated by SARL MISTRAL PERFORMANCE ( SIREN:919993360 , SIRET:91999336000016)  , a legally registered company in France. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

Information We Collect

We may collect the following types of personal information:

• Personal Identifiers: Name, email address, phone number, shipping/billing address.

• Payment Information: Processed securely through third-party payment providers (we do not store payment details).

• Usage Data: IP address, browser type, device information, and website activity (collected via cookies and analytics tools).

• Communication Data: Any messages, feedback, or inquiries you send to us.

How We Use Your Information

We use your information to:

• Process orders and provide customer support.

• Improve our website, services, and marketing efforts.

• Send promotional offers (only if you opt-in).

• Comply with legal obligations and prevent fraud.

How We Protect Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell or rent your personal information. We may share data with:

• Service Providers: Payment processors, shipping companies, and marketing partners (only as necessary).

• Legal Authorities: If required by law or to protect our rights.

Your Rights & Choices

• Access & Correction: You can request access to or correction of your personal data.

• Opt-Out: You can unsubscribe from marketing emails at any time.

• Cookies: You can disable cookies in your browser settings or manage your cookie preferences via our Cookie Consent Tool.

Cookie Policy

• Types of Cookies: Our website uses essential cookies to ensure basic functionality, analytics cookies to understand user behavior (e.g., Google Analytics), and marketing cookies (e.g., Facebook Pixel).

• Cookie Duration: Cookies are stored for varying periods, typically from session duration to 2 years.

• Third-Party Cookies: We use third-party services, including Google Analytics and Facebook Pixel, which may place cookies on your device to collect data for analyzing website traffic, advertising, and improving your user experience.

You can manage or disable cookies in your browser settings or via our Cookie Consent Tool.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

Contact Us

For questions about this policy or your data, contact us at:
📧 contact@ecogroundhome.com

By using our website and purchasing our products, you agree to this Privacy Policy.